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Friends and Family Feedback

Friends and Family Test

From the 1st December 2014 all GP practices are required to ask patients the Friends & Family test questions that will be monitored by NHS England on a monthly basis. The questions is as follows:

  • How likely are you to recommend our GP Surgery to friends and family if they needed similar care or treatment?

You can complete the friends and family test on the day that you attend surgery by completing the form in Practice or click here

We look forward to hearing from you.

Can be difficult to get an appointment despite calling first thing in a morning

Generally always helpful for me and my children

I find it difficult to get an appointment that suits me as I work full time

Always had a good service

Always been satisfied

Not been with the practice long but my experience so far has been very good

Always generally have appointments available GP’s very helpful – Reception staff most of them are helpful

Supportive – Can always get an appointment

Good interest from Dr Hirst – Very good listener

Appointments are accessible can be hard to obtain though

Clean and pleasant service

Always available when needed

Always been a good service whenever I have attended

Good advice – Good GP’s

Always feel like I talk to most of the GP’s

I would recommend friends and family for any treatment

Sometimes struggle to get an appointment

Often long waiting times GP’s running late

Ease of getting appointment or telephone discussions with a GP

The GP’s are always very helpful and offer lots of good advice

 Responses – November 2016

 How likely are you to recommend our GP Practice to friends and family if they needed similar care?

 Extremely Likely      74                                                        

 Likely   12                                                                 

 Neither Likely or Unlikely   0                                                                                                          

 Unlikely  1

 Extremely unlikely 1

 Don’t Know 1

Latest Patient Survey

Please see results : https://gp-patient.co.uk/

                                                                                        

           



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